PRIVACY POLICY

Coach Kimberly Smith LLC

Effective Date: 2026

Coach Kimberly Smith LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, process, and protect personal data when you visit CoachKimberlySmith.com, purchase digital products, enroll in coaching services, or interact with us online (collectively, the “Services”).

This policy is governed by the laws of the State of Washington, United States.

1. SCOPE

This Privacy Policy applies only to data collected through our Website, programs, coaching services, digital products, communications, and platforms we control. It does not apply to third-party websites or platforms we do not own or control.

2. PERSONAL INFORMATION WE COLLECT

Information You Provide Directly

We collect personal information when you:

- Purchase coaching services or digital products

- Book calls or events

- Complete intake forms or assessments

- Subscribe to email communications

- Communicate with us

This may include:

- Name

- Email address

- Phone number

- Billing and payment information

- Country, state, or time zone

- Intake form responses

- Coaching-related communications

- Account login credentials (if applicable)

Information Collected Automatically

We may automatically collect:

- IP address

- Browser type and device data

- Pages viewed and interaction data

- Cookies and tracking technologies

3. THIRD-PARTY SERVICE PROVIDERS

We may share Personal Information with trusted third-party service providers strictly as necessary to operate our business, including:

- Payment processors

- Email marketing platforms

- Scheduling and CRM systems

- Website hosting providers

- Analytics providers (e.g., Google Analytics)

These providers are contractually obligated to protect your information and use it only for authorized purposes

4. HOW WE USE YOUR INFORMATION

We use personal information to:

- Deliver coaching services and digital products

- Process payments and transactions

- Schedule and record coaching sessions or events

- Communicate with clients and subscribers

- Send marketing communications (opt-out available)

- Improve services, programs, and website performance

- Maintain business records and compliance

- Protect against fraud or misuse

5. RECORDING OF SESSIONS & EVENTS

By participating in coaching calls, group sessions, or events, you acknowledge and consent that sessions may be recorded for:

- Client access

- Program delivery

- Training or quality purposes

Recordings are proprietary and confidential and may not be shared, copied, or redistributed without written permission.

6. DIGITAL PRODUCTS & NO REFUNDS

All digital products and coaching services are delivered electronically.

All sales are final. No refunds are offered.

Personal data related to purchases may be retained for accounting, legal, and compliance purposes.

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

- Enable Website functionality

- Analyze performance and usage

- Improve marketing effectiveness

You may adjust cookie settings through your browser.

8. LEGAL BASIS FOR PROCESSING (INTERNATIONAL CLIENTS)

For users outside the U.S., we process data based on:

- Your consent

- Contractual necessity

- Legitimate business interests

- Legal obligations

9. DATA RETENTION

We retain personal data only as long as reasonably necessary to:

- Deliver Services

- Maintain business and financial records

- Comply with legal obligations

- Resolve disputes

You may request deletion of your data, subject to legal limitations.

10. DATA SECURITY

We use commercially reasonable safeguards to protect your data. However, no system is 100% secure and we cannot guarantee absolute security.

11. DISCLOSURE EXCEPTIONS

We may disclose personal data without notice if required to:

- Comply with law or legal process

- Protect rights, property, or safety

- Prevent fraud or security threats

12. DATA BREACH NOTICE

If a data breach occurs, we will notify affected individuals and authorities as required by applicable law.

13. INTERNATIONAL DATA TRANSFERS

Your data may be stored or processed in the United States or other countries. By using our Services, you consent to such transfers.

14. YOUR RIGHTS

Depending on your location, you may have the right to:

- Access your personal data

- Request correction or deletion

- Withdraw consent

- Object to processing

California residents may request disclosures under CCPA/CPRA. We do not sell personal data.

15. CHILDREN’S PRIVACY

Our Services are intended for individuals 18 years or older. We do not knowingly collect data from children under 13.

16. POLICY UPDATES

We may update this Privacy Policy at any time. Continued use of the Website constitutes acceptance of updates.

17. CONTACT INFORMATION

Coach Kimberly Smith LLC

📧 [email protected]